Sales and Events Marketing Assistant

Posted on 12th March 2018

Reporting to the General Manager you will be responsible for attracting revenue in line with the Hotel’s business objectives, proactively seeking out new business, growing and maintaining existing accounts. You will need to develop a fast understanding of the commercial marketplace of Durham, and the surrounding area, as well as develop a keen knowledge of competitors and local businesses.

Duties include:

  • Undertaking pro-active sales activities through searching for leads and prospects of new accounts whilst following up in a thorough manner to any lead referrals given by other departments
  • Working closely with the General Manger to formulate sales strategy
  • Pro-actively assist the conference and banqueting team in their sales efforts
  • Manage all Social Media platforms to increase engagement and awareness.
  • Manage and increase the conversion rate of any tentative business
  • Monitor and record competitor refurbishments, availability and business decisions in order to make business decisions
  • Work closely with the Best Western sales team to increase event and room sales
  • Attend external network meetings and build new business relationships
  • Develop and grow market share in local area
  •  Manage the daily office administration tasks & coordinate all events activities with other departments
  • Respond to event enquiries, convert to business and liaise with the client to create a successful event from conception to completion
  • Showcase the hotel at industry events
  • Manage all events through Reslynx booking system (experience on Reslynx or similar software desirable but not essential) and support reception with bedroom bookings

We are looking for a motivated self-starter with the ability to build strong working relationships, be a great team player, and with excellent numeracy and negotiating skills.

Job Type: Full-time

Required experience:

  • Sales and Marketing: 2 years
  • Must have experience of working in a hotel.​

Required education:

  • Secondary Education

Job Location:

  • ​Spennymoor, County Durham

Required licence or certification:

  • Full UK Driving Licence
exterior of hotel in snow_293x195